For all our telephone surveys, interviewing is conducted using a CATI (Computer Assisted Telephone Interviewing) system
With CATI, computers dial the numbers chosen through the sampling process, ensuring accuracy and a minimum of downtime for the interviewers. Interviewers read questions from a computer screen and enter the responses using a keyboard
We have 200 CATI equipped interviewing stations giving tremendous capacity and the ability to complete surveys under extremely
tight timelines
Our external monitoring capability for audio and screen allows clients to listen in and watch the interviewing process
The CATI system also allows supervisors to directly and unobstrusively monitor interviews in progress
Online Surveys
Our online survey experience ensures that the following considerations are taken into account during the design phase
Diveristy of participants home computer technologies
Diversity of participants understanding and comfort with technology
Online usability of questionnaires
Methods for ensuring participation of appropriate respondents
Industry Specific Expertise
Data Collection
Telephone Surveys